Smart Phones, Dumb Commercials

Posted in: Customer Service

The current round of Blackberry and Android tablet commercials almost universally and prominently call attention to the fact they are able to render Flash based content. Using terms like “Flash Enabled” or “Flash Compatible”. Obviously this is a less than subtle swipe at iOS based devices (iPhone, IPads etc) which do not deal with Flash content.

If the best product differentiator these companies can muster is the fact that their device/OS can run bloated Flash based advertising banners across the top of web pages that I am viewing on a slow mobile connection, then I think Apple will hardly be rushing in to “support” Flash.

Even Adobe, the creator of Flash, has begun to quietly waive the proverbial white flag in defeat when it comes to the Apple Vs Flash battle. Just in the last few days, on their Labs website, Adobe announced the first availability of Project Wallaby (great name IMHO), which is a tool to convert Flash applications to the HTML 5 standard that many browsers already have support for, and surprise, surprise so do iOS based devices.

Bottom line: if the main reason you pick one smart phone over another is that one runs Flash and one doesn’t, then it is possible you are not qualified to own a smart phone just yet.

Barnes & Noble Enters Apple Vs Flash Debate

Posted in: Customer Service

Saw this at the local Barnes & Noble tonight.

Notice the interesting juxtaposition of the “Apple & Everyday Computing” signage, with the books about Flash and Flex development immediately under them.

If you were the kind of person who loves a good conspiracy, you might think that Barnes & Noble is attempting to suggest that Flash is part of the everyday computing experience and Apple needs to support it, possibly because the Nook (B&N’s e-book reader) will support Flash going forward.

If you are not one of those kinds of people, you might just think it is a benign coincidence. :)

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